Home Builder Frequently Asked Questions
Building a home can at first seem like a daunting experience for many but rest assured that we will offer expert advice, guidance and ongoing support as part of our service to you. After all, building a house should be a rewarding and enjoyable experience!
To help demystify the process we’ve gathered a range of questions that our customers often ask us about when building their new home. We know you’ll find it helpful, so take a look, and feel to contact us with any questions that you may have.
We’re here to help!
How do I find a Builder with a reputation I can trust?
Firstly look at how long they have been in the building business. Then search on their website, their Facebook page or elsewhere on the internet for testimonials from past clients.
As a first home builder will I be supported at every stage of my new home build?
Alateras have a Customer Service programme which ensures you are kept informed every step of the way. You will be given the opportunity to provide regular feedback so we can continually monitor and if necessary improve our systems. Having a trustworthy relationship with our team which includes a Sales Consultant, Client Relations Coordinator, Prestart Consultant and Construction Support/Client Liaison is also critical. This energetic team of people will be by your side from day one to answer questions and make you feel very comfortable and ‘in-touch’ with the construction of your home. Alateras have a set of core values which are the foundation of our culture. Honesty, integrity, teamwork and a positive attitude make us stand out from other builders and ensure ‘trust’ is a key part of our relationship with clients.
Is it better to choose a large home builder or small home builder?
The perception that a large home builder can provide a more personalized service is not always true. The building process is quite complicated at every level and personalised home builders like Alateras Constructions have people with a proven infrastructure to make sure your home is built efficiently. We also have better buying power and a greater pool of quality trades than smaller home builders allowing us to put together more affordable house and land packages and improve on build time.
When I build a new home do I need to get local council/shire approvals?
Yes and the great new is it is all done on your behalf as part of the service we provide.
How long does it take to build a new home?
It is our goal to have the building process from start to finish completed in the most effective timeframe.Talk to your Alateras Constructions sales consultant to learn the latest on typical build times.
Will my new home be energy efficient? Does this cost more?
All homes must comply with government 6 Star energy regulations. These can change quite regularly however all of our homes comply with the 6 Star rating which equates to more cost effective use of heating/cooling energy, thereby reducing the carbon footprint. We are continually seeking more efficient ways to improve this.
Why is no one working on my building site?
It is not uncommon for builders to be confronted with this question. The expectation is that once started a mass of tradesmen will be working tirelessly everyday on your site.
In reality the building process is a complex one and often trades will be waiting for materials to dry before moving on or waiting for materials to arrive. Occasionally schedules are disrupted by weather. This is unavoidable however you can be assured that at Alateras Constructions everything possible will be done to ensure your home is being completed as quickly as possible.
What happens if I have problems after I have moved in?
Alateras Constructions stand behind every home we sell. You can rest assured that should something uncommon/unusual happen, one of our experienced construction team will be at hand to investigate and resolve the situation as soon as possible.
Choosing a Home DesignChoosing a home design is one of the most important steps in building your new home and one of the most significant to you.
How will you know if the home design you picked will fit on your block of land? Can I make changes to the home designs of are they fixed? Read on to find out…